Update - All accounts are now showing on the portal, however integrity checks are still running which may impact access to some backup sets
Jul 31, 13:30 AEST
Update - Some accounts are still not showing on the Portal, an index is currently in progress and we will advise as soon as we have an ETA on the completion
Jul 29, 15:08 AEST
Update - Services are now starting to come online, we will monitor for any further issues while this takes place
Jul 28, 15:00 AEST
Update - We are progressing through with the fix for this issue at this stage do not have a firm ETA, our engineers are working to resolve this as soon as possible
Jul 28, 02:52 AEST
Update - We have identified an issue with one of our Ahsay backup Vaults, a fix is current being implemented
Jul 27, 14:46 AEST
Identified - The issue has been identified and fix is being implemented
Jul 27, 14:43 AEST
Backup Partial Outage
90 days ago
99.23 % uptime
Today
KeepItSafe / Ahsay Backup - NZ Partial Outage
90 days ago
95.39 % uptime
Today
Asigra - AU Operational
90 days ago
100.0 % uptime
Today
Connected Backup - AU Operational
90 days ago
100.0 % uptime
Today
LiveVault - AU Operational
90 days ago
100.0 % uptime
Today
Veeam - AU Operational
90 days ago
100.0 % uptime
Today
Veeam - NZ Operational
90 days ago
100.0 % uptime
Today
Virtual Private Servers Operational
90 days ago
100.0 % uptime
Today
Virtual Private Servers - DC 1 AU Operational
90 days ago
100.0 % uptime
Today
Virtual Private Servers - DC 2 AU Operational
90 days ago
100.0 % uptime
Today
Corporate Operational
90 days ago
100.0 % uptime
Today
Service Desk - Self Service Portal - ANZ Operational
90 days ago
100.0 % uptime
Today
Support Phone Operational
90 days ago
100.0 % uptime
Today
Hosted Communications Operational
90 days ago
100.0 % uptime
Today
Hosted Exchange - AU Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage
had a partial outage
Past Incidents
Aug 5, 2020

No incidents reported today.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

Unresolved incident: Ahsay - NZ.

Jul 30, 2020

No incidents reported.

Jul 29, 2020
Jul 28, 2020
Jul 27, 2020
Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.

Jul 24, 2020

No incidents reported.

Jul 23, 2020

No incidents reported.

Jul 22, 2020

No incidents reported.